Introduction
Defentra is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our cybersecurity services.
By using our website or services, you agree to the practices described in this policy.
Who We Are
Defentra provides cybersecurity consulting, managed security services, Microsoft 365 security, Cyber Essentials support, penetration testing, security architecture consulting, and security awareness training.
If you have any privacy questions, please contact us using the details on our website.
Information We Collect
We may collect and process the following information:
Information You Provide
- Name
- Company name
- Email address
- Phone number
- Job title
- Enquiry details
- Project requirements
- Billing information (if applicable)
Information Collected Automatically
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics data
Service Data
Where relevant, we may process technical or security-related information necessary to deliver contracted services.
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide requested services
- Manage customer relationships
- Improve our website and services
- Send service updates or important communications
- Meet legal and regulatory obligations
- Protect our business and users from fraud or misuse
Legal Basis for Processing (UK GDPR)
We process personal data under one or more of the following lawful bases:
- Consent
- Contract performance
- Legitimate interests
- Legal obligation
Data Sharing
We do not sell your personal data.
We may share information with trusted third parties where necessary, including:
- IT and hosting providers
- Payment providers
- Professional advisers
- Legal or regulatory authorities when required
All third parties are expected to protect your data appropriately.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, contractual, accounting, or security requirements.
Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
However, no online system can guarantee absolute security.
Your Rights
Depending on applicable law, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent (where applicable)
To exercise your rights, contact us through our website.
Cookies
Our website may use cookies and similar technologies to improve functionality, analyse traffic, and enhance user experience.
You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
International Transfers
Where data is transferred outside the UK, we will take appropriate safeguards in line with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
If you have questions regarding this Privacy Policy or your personal data, please contact Defentra through our website contact page.
Last Updated: April 2026